AGP Executive Report
Last update: 8 hours agoStudent Voice in Action: A new set of case studies shows how colleges use NSSE open-ended comments to drive real changes—like Eastern Connecticut State University revisiting advising after students said they saw advisors “only once all year,” and Beloit College routing student praise and complaints to the right offices. Turning Feedback Into Plans: Southern New Hampshire University built a course where students sort NSSE comments into themes and present findings to faculty and staff, while San Francisco State University uses comment themes (class availability, graduation, diversity) to target improvements and reduce negatives. Making Data Usable: Schools are also redesigning how results are shared—dashboards, heat maps, and audience-specific reports—so more people can actually use the information. Response Rates Matter: Northern Michigan University boosted NSSE participation with new outreach beyond email, and Ohio University expanded dashboards to make results easier to filter and act on.
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